Privacy Policy

This Privacy Policy describes how paudinstore (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from https://www.ignitedcutlery.com/(the “Site”), or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refers to the individual using our Services, whether you are a customer, a website visitor, or any other person whose information we collect.

By accessing or using any part of the Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.

1. How We Collect and Use Your Personal Information

To provide you with our Services, we collect personal information from a variety of sources. The types of information we collect and how we use it depend on your interactions with us:

(1) Information Collected Directly from You
  Basic contact details (name, address, phone number, email)
  Order information (billing and shipping addresses, payment confirmation details)
  Account data (username, password, security questions)
  Shopping behavior (products viewed, items added to your cart or wishlist)
  Customer support communications

(2) Information Collected Automatically (Cookies and Usage Data)
  Device details, browser type, IP address, network connection data, and usage patterns.
  Technologies used include cookies, web beacons, and tracking pixels.

(3) Information Obtained from Third Parties
  Data from service providers such as Shopify, payment processors, marketing and analytics partners.

2. Categories of Personal Information We Collect

We collect the following categories of personal information:

(1) Identifiers: Basic contact details and account information
(2) Commercial Information: Records of products or services purchased, order details, and customer support communications
(3) Internet or Other Network Activity: Usage data collected via cookies and other tracking tools

We do not use or share sensitive personal information beyond what is specified in this Privacy Policy.

3. How We Use Your Information

The personal information we collect may be used for the following purposes:

(1) To communicate with you regarding your orders, account, or support inquiries
(2) To provide and maintain our Services, including processing transactions and fulfilling orders
(3) To comply with legal obligations and enforce our terms
(4) To personalize your experience and improve the quality of our Services
(5) To prevent fraud and maintain platform security

4. Sharing and Disclosure of Your Information

Your personal information may be shared with:

(1) Vendors and service providers (e.g., payment processors, fulfillment partners, analytics services)
(2) Business and marketing partners
(3) Affiliates within our corporate group

All third parties are required to handle your data responsibly and in accordance with this Privacy Policy.

5. Cookies and Tracking Technologies

Like many websites, we use cookies to improve your experience. Cookies allow us to:

(1) Save your preferences and recognize you upon return
(2) Run analytics to understand how users interact with the Services
(3) Improve site performance and personalize content
(4) Enable tailored advertising through third-party partners

For more details on Shopify-related cookies, please visit: https://www.shopify.com/legal/cookies


6. User-Generated Content

Our Services may allow you to post content such as product reviews. Please note:

(1) Content you post publicly is visible to anyone
(2) We cannot control how third parties use or share this content
(3) You are responsible for the information you choose to make public

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

(1) Right to Access: Request to view the personal data we hold about you
(2) Right to Delete: Request the deletion of your personal information
(3) Right to Correct: Request corrections to inaccurate information
(4) Right to Data Portability: Receive a copy of your personal data for transfer
(5) Right to Object or Restrict Processing: In applicable circumstances

To exercise these rights, please contact us using the details provided below.

8. Complaints

If you are unhappy with how we handle your personal information:

(1) Contact us first to address your concern
(2) If unresolved, you may have the right to lodge a complaint with your local data protection authority

9. Third-Party Websites and Links

Our Site may contain links to external websites. Please note:

(1) We are not responsible for the privacy or content of third-party sites
(2) Review the privacy policies of any external sites before providing your personal data
(3) Public information shared on social platforms may be visible to others

10. Contact Us

If you have any questions about our privacy practices, wish to exercise your rights, or need further assistance, please contact us at:

Email: kitchenknife@ignitedcutlery.com