Warranty

Warranty Overview

Ignited Store offers a rock-solid 30-day 100% money-back guarantee. During this period, we do not provide repair services, but we will replace any damaged products free of charge. The Ignited warranty does not cover wear and tear from normal use or damage resulting from misuse or unintended use. We stand firmly behind our products and our customers. Like you, we strive every day for excellence in both product and service. If you find that any item does not meet your expectations in terms of quality, we will offer a refund or replacement.

Although every product from Ignited Store is crafted with care and precision, we understand that accidents can occasionally happen. If you receive a product that does not meet the expected quality standards, please contact us at ignitedknife@outlook.com.

Please include the following in your email:

1.Your full name

2.Order number

3.A description of the issue

4.Clear photos showing the defect

Please note: We can only honor warranties for products purchased directly from the Ignited Store.